Huron Consulting offers sales force automation (SFA), customer relationship management (CRM), and application support for small to mid-size companies using ACT!, Crystal Reports, and Microsoft Project.
ACT!, Crystal Reports, and Microsoft Project are a few of the tools Huron Consulting offers businesses in the Michigan and Ohio state area to help manage customer relationships.
ACT!, Microsoft, and Crystal Report Training
Management Consulting services About Huron Consulting and Zvi Flanders ACT! Consulting, Sales Force Automation for small to mid-size companies ACT!, Microsoft, and Crystal Report Training Consulting Services offered by Huron Consulting  

Huron Consulting provides Introductory, Intermediate and Advanced training in ACT! as well as Special Topics Training courses delivered in one-hour sessions. The outlines provided are tentative and offered only as suggestions on how to get started. We will customize the training to fit your needs.

Training is also available in Microsoft Office (all applications), Microsoft Project and Crystal Reports. For specific class information, call (734) 945-5400 or e-mail us.

Customized Course Packs

Introduction to ACT!
Includes: fundamentals of getting around, entering and clearing data, sorting, adding fields, tracking contacts, calendar setup

Intermediate ACT!
Includes: How to find the hard-to-find stuff, drop downs and how to speed data entry, standard reports, correspondence, advanced editing

Advanced ACT!
Includes: Sales Management 101 (uses of groups, sales opportunities), care and feeding your database, how to create a custom document templates, report writing and customization, database customization (adding fields and modifying data entry screens)

Special Topics Training (1-hour each)

Creating Document Templates
This course will cover the use of document templates in ACT!

Customizing Reports
Learn how to work with ACT!'s report writing feature.

Working with Fields and Layouts
(For ACT! Power Users Only)
All you need to know about adding and changing fields in your database.

Using Groups Effectively, Account Management & Project Management in ACT
Develop a better understanding of the Account Management features in ACT! and how to best use them for their own organization.

Huron Consulting is ACT! CertifiedE-mail
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